@import"https://fonts.googleapis.com/css2?family=DM+Mono:wght@400;500&family=DM+Sans:wght@400;500;600;700&family=Manrope:wght@400;500;600;700;800&display=swap";:root{font-family:DM Sans,Segoe UI,sans-serif;color:#20283a;background:#f5f3ee;font-synthesis:none;text-rendering:optimizeLegibility;-webkit-font-smoothing:antialiased;--paper: #f5f3ee;--paper-deep: #eeeae1;--white: #fffefa;--ink: #20283a;--ink-soft: #475168;--muted: #85899a;--line: #e4e2dc;--blue: #465ce6;--blue-deep: #3549c8;--blue-pale: #e9ecff;--coral: #ed8269;--coral-pale: #fff0eb;--mint: #d9f2df;--lime: #d9ef75;--green: #267451;--navy: #252d43;--mono: "DM Mono", ui-monospace, SFMono-Regular, Consolas, monospace;--sans-heading: "Manrope", "DM Sans", sans-serif;--shadow-soft: 0 8px 28px rgba(33, 41, 62, .045)}*{box-sizing:border-box}html{min-width:320px;scroll-behavior:smooth}body{margin:0;min-width:320px;min-height:100vh}button,input,textarea,select{font:inherit}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.64}button:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:3px solid rgba(70,92,230,.22);outline-offset:2px}::selection{background:#dfe3ff;color:#1d2853}.app-shell{min-height:100vh;display:flex;background:var(--paper)}.sidebar{width:252px;flex:0 0 252px;background:#fbfaf6;border-right:1px solid #e8e5dc;min-height:100vh;display:flex;flex-direction:column;padding:25px 15px 18px;position:relative;z-index:8}.brand-lockup{display:flex;align-items:center;gap:10px;padding:0 11px 29px;position:relative}.brand-mark{height:34px;width:34px;background:var(--blue);border-radius:11px;display:grid;grid-template-columns:1fr 1fr;gap:3px;padding:7px;transform:rotate(-6deg);flex:0 0 auto;box-shadow:0 5px 12px #465ce633}.brand-mark span{display:block;border-radius:2px;background:#fff}.brand-mark span:nth-child(2){opacity:.55}.brand-mark span:nth-child(3){opacity:.72}.brand-mark span:nth-child(4){background:var(--lime)}.brand-mark-small{width:22px;height:22px;border-radius:7px;padding:4px;gap:2px;box-shadow:none}.brand-name{color:var(--ink);display:block;font-family:var(--sans-heading);font-weight:800;font-size:21px;letter-spacing:-1.2px;line-height:1.05}.brand-period{color:var(--coral)}.brand-kicker{display:block;font-family:var(--mono);font-size:8px;letter-spacing:1.15px;color:#9a9eaa;margin-top:5px}.workspace-switcher{display:flex;align-items:center;gap:10px;padding:11px;border:1px solid #e8e5dc;border-radius:12px;background:#fffefa;margin:0 3px 31px;box-shadow:0 2px 4px #20283a05}.workspace-avatar{width:34px;height:34px;border-radius:10px;background:var(--mint);color:#36664b;display:grid;place-items:center}.workspace-copy{min-width:0;display:flex;flex-direction:column;gap:3px;flex:1}.workspace-copy strong{font-size:12px;font-weight:700;color:var(--ink)}.workspace-copy span{color:#8d92a0;font-size:10px}.workspace-chevron{color:#a2a4ad}.nav-label{display:flex;align-items:center;justify-content:space-between;color:#9a9ca7;font-family:var(--mono);font-size:9px;letter-spacing:1.1px;font-weight:500;padding:0 12px;margin-bottom:9px}.side-nav{display:grid;gap:4px}.nav-item{height:43px;border:0;display:flex;align-items:center;gap:12px;text-align:left;padding:0 12px;border-radius:9px;color:#778094;background:transparent;position:relative;font-size:12px;font-weight:600;transition:background .18s,color .18s}.nav-item:hover{background:#f1f0eb;color:var(--ink)}.nav-item.active{background:#eceeff;color:var(--blue)}.nav-item.active>svg{stroke-width:2.2}.nav-active-marker{position:absolute;left:-15px;width:3px;height:23px;background:var(--blue);border-radius:0 4px 4px 0}.nav-count{margin-left:auto;background:#fff;color:var(--blue);border:1px solid #dfe2ff;border-radius:6px;min-width:23px;height:21px;display:grid;place-items:center;font-family:var(--mono);font-size:10px}.sidebar-divider{height:1px;background:#ece9e1;margin:22px 5px 23px}.mini-add{border:0;background:transparent;color:#999eaa;display:grid;place-items:center;padding:1px;border-radius:4px}.mini-add:hover{background:#eeecff;color:var(--blue)}.side-appliances{display:grid;gap:5px}.side-appliance{width:100%;display:flex;align-items:center;gap:9px;border:1px solid transparent;background:transparent;border-radius:10px;padding:8px;text-align:left;min-width:0}.side-appliance:hover,.side-appliance.selected{background:#f1f0eb;border-color:#ece9e1}.side-appliance-icon{width:32px;height:32px;border-radius:9px;display:grid;place-items:center;background:#f4e8df;color:#a66a4b;flex:0 0 auto}.side-appliance-icon.refrigerator{background:#e0e9ff;color:#5063a9}.side-appliance-icon.dishwasher{background:#e0f0e2;color:#4e8062}.side-appliance-copy{display:flex;flex-direction:column;gap:4px;min-width:0;flex:1}.side-appliance-copy strong{font-size:10.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:#454d60;font-weight:700}.side-appliance-copy span{font-size:9px;color:#999ca6;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.warranty-indicator{width:6px;height:6px;border-radius:50%;flex:0 0 auto}.warranty-indicator.on{background:#59a879;box-shadow:0 0 0 3px #e3f3e5}.warranty-indicator.off{background:#d59c7c;box-shadow:0 0 0 3px #f9e9de}.sidebar-bottom{margin-top:auto;padding:25px 3px 0}.support-card{position:relative;overflow:hidden;padding:17px 14px 14px;background:#242c42;border-radius:14px;color:#fff;min-height:176px}.support-card:before{content:"";position:absolute;width:120px;height:120px;border:1px solid rgba(255,255,255,.1);border-radius:50%;right:-45px;top:-42px;box-shadow:0 0 0 15px #ffffff06,0 0 0 33px #ffffff06}.support-spark{color:var(--lime);margin-bottom:12px}.support-card>strong{display:block;font-family:var(--sans-heading);font-size:15px;line-height:1.28;letter-spacing:-.4px;position:relative}.support-card>span{display:block;max-width:175px;color:#aeb6cb;font-size:10px;line-height:1.55;margin-top:8px;position:relative}.support-card>button{border:0;padding:0;background:transparent;color:#d7ef77;font-weight:700;font-size:10px;display:inline-flex;gap:7px;align-items:center;margin-top:14px;position:relative}.support-stamp{position:absolute;right:13px;bottom:13px;font:9px var(--mono);color:#717d98}.profile-row{display:flex;align-items:center;gap:9px;padding:18px 9px 0;width:100%;border:0;background:transparent;text-align:left}.profile-avatar{width:30px;height:30px;background:#f5d8cd;color:#925746;display:grid;place-items:center;font-family:var(--sans-heading);font-size:12px;font-weight:800;border-radius:50%}.profile-row>span{flex:1;display:grid;gap:3px}.profile-row strong{font-size:10px;color:#424b5f}.profile-row small{color:#9a9eaa;font-size:9px}.profile-settings{color:#a6a8b0}.mobile-close,.mobile-menu,.mobile-scrim{display:none}.main-area{flex:1;min-width:0}.topbar{height:72px;display:flex;justify-content:space-between;align-items:center;padding:0 40px;border-bottom:1px solid #e9e6de;background:#faf9f5a6}.topbar-left,.topbar-right{display:flex;align-items:center;gap:12px}.breadcrumb-muted{color:#9397a3;font-size:11px}.crumb-chevron{color:#bdc0c7}.breadcrumb-current{color:#333d52;font-size:11px;font-weight:700}.connection-pill{display:inline-flex;align-items:center;gap:7px;font-family:var(--mono);font-size:9px;padding:8px 10px;border-radius:6px;border:1px solid #e7e5de;color:#6b7284;background:#fffefa}.connection-dot,.online-dot{display:inline-block;width:6px;height:6px;border-radius:50%;background:#b9a06a;box-shadow:0 0 0 3px #b9a06a1f}.connection-pill.is-connected .connection-dot,.online-dot{background:#4da975;box-shadow:0 0 0 3px #4da9751f}.connection-pill.is-local .connection-dot{background:#d69b6f;box-shadow:0 0 0 3px #d69b6f1f}.icon-button{display:grid;place-items:center;width:35px;height:35px;border:1px solid #e6e3db;color:#737b8e;background:#fffefa;border-radius:10px;transition:background .18s,color .18s}.icon-button:hover{color:var(--blue);background:#f0f1ff}.notification-button{position:relative}.notification-button>span{position:absolute;width:5px;height:5px;background:var(--coral);border-radius:50%;right:8px;top:7px;border:1px solid #fff}.topbar-divider{width:1px;height:25px;background:#e2dfd8;margin:0 2px}.date-chip{display:flex;align-items:center;gap:8px;font-size:10px;color:#858b99}.date-day{width:29px;height:29px;display:grid;place-items:center;background:var(--white);border:1px solid #e9e6df;border-radius:8px;color:#444d61;font:11px var(--mono)}.page-wrap{max-width:1440px;margin:0 auto;padding:34px 40px 22px}.page-intro{display:flex;align-items:flex-start;justify-content:space-between}.overview-intro{gap:25px;margin-bottom:25px}.intro-copy{flex:1 1 52%;min-width:0;padding-top:10px}.eyebrow{display:inline-flex;align-items:center;gap:8px;color:#9498a5;font:9px var(--mono);font-weight:500;letter-spacing:1.35px;line-height:1.5}.eyebrow-line{width:18px;height:2px;display:inline-block;background:var(--coral);border-radius:2px}h1,h2,h3,p{margin-top:0}.page-intro h1{font-family:var(--sans-heading);font-size:clamp(36px,3.5vw,49px);line-height:1.05;letter-spacing:-2.7px;font-weight:700;color:var(--ink);margin:14px 0 11px}.page-intro h1 em,.recovery-card h2 em{color:var(--blue);font-style:normal}.page-intro p{margin:0;max-width:450px;font-size:12px;line-height:1.75;color:#777f91}.intro-actions{display:flex;align-items:center;gap:20px;flex-wrap:wrap;margin-top:22px}.primary-button,.secondary-button,.dark-button{display:inline-flex;justify-content:center;align-items:center;gap:10px;min-height:42px;padding:0 17px;border-radius:8px;border:1px solid transparent;font-size:11px;font-weight:700;transition:transform .18s,background .18s,box-shadow .18s;white-space:nowrap}.primary-button{background:var(--blue);color:#fff;box-shadow:0 6px 12px #465ce61f;position:relative;overflow:hidden}.primary-button:hover:not(:disabled){background:var(--blue-deep);transform:translateY(-1px);box-shadow:0 8px 18px #465ce633}.primary-button svg{flex:0 0 auto}.button-shine{position:absolute;height:140%;width:18px;background:#ffffff1f;transform:rotate(22deg);top:-10%;right:31px;pointer-events:none}.plain-button{display:inline-flex;align-items:center;gap:9px;background:transparent;border:0;padding:5px 0;color:#535d73;font-size:11px;font-weight:700}.plain-button:hover{color:var(--blue)}.play-dot{display:grid;place-items:center;width:23px;height:23px;color:var(--blue);border:1px solid #d9ddfd;background:#edefff;border-radius:50%}.intro-note{display:flex;align-items:center;gap:10px;margin-top:24px;color:#888d9a;font-size:10px}.intro-note strong{color:#555e72;font-weight:700}.avatar-stack{display:flex;align-items:center}.avatar-stack i{display:grid;place-items:center;width:23px;height:23px;border-radius:50%;border:2px solid var(--paper);background:#f5dbcf;color:#a36752;font-style:normal;font-size:9px;font-weight:800}.avatar-stack i+i{background:#d8f0df;color:#477b59;margin-left:-6px}.hero-art-wrap{flex:0 0 43%;max-width:485px;min-height:250px;align-self:stretch;position:relative;border-radius:18px;background:#e8ece0;overflow:hidden;border:1px solid #e0e5d6;isolation:isolate}.hero-art-wrap:before{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:linear-gradient(135deg,rgba(255,255,255,.45),transparent 55%);z-index:-1}.hero-art-top{display:flex;align-items:center;justify-content:space-between;position:absolute;left:18px;right:18px;top:17px;z-index:2}.hero-art-top>span:first-child{display:inline-flex;gap:8px;align-items:center;color:#697a6a;font:8px var(--mono);letter-spacing:1px}.hero-art-index{color:#849181;font:9px var(--mono)}.hero-art-circle{position:absolute;border-radius:50%;border:1px solid rgba(78,101,84,.15)}.circle-one{width:280px;height:280px;top:6px;left:calc(50% - 140px)}.circle-two{width:220px;height:220px;top:36px;left:calc(50% - 110px)}.hero-art-sun{position:absolute;width:88px;height:88px;background:var(--lime);border-radius:50%;top:32px;right:43px;opacity:.88}.hero-appliance-stage{position:absolute;left:50%;top:42px;transform:translate(-50%);width:158px;height:170px;display:grid;place-items:center;z-index:1;filter:drop-shadow(0 16px 10px rgba(53,67,55,.12))}.appliance-art{width:100%;height:100%}.floating-note{display:flex;align-items:center;gap:8px;background:#fffefaf0;border:1px solid rgba(255,255,255,.82);box-shadow:0 8px 22px #36443b1c;position:absolute;padding:9px 11px;border-radius:9px;z-index:3}.note-warranty{top:92px;left:14px}.note-status{right:11px;bottom:49px}.note-icon{display:grid;place-items:center;width:27px;height:27px;border-radius:8px;flex:0 0 auto}.note-icon.mint{background:#e4f3e4;color:#347251}.note-icon.coral{background:#ffebe4;color:#c46a52}.floating-note>span:nth-child(2){display:grid;gap:4px}.floating-note strong{color:#3e4b45;font-size:9px;white-space:nowrap}.floating-note small{color:#8c978c;font-size:8px;white-space:nowrap}.note-check{color:#5fa775;margin-left:2px}.hero-art-caption{position:absolute;right:16px;top:48px;display:grid;font:8px var(--mono);color:#7f8a79;letter-spacing:1px;text-align:right}.hero-art-foot{display:flex;justify-content:space-between;position:absolute;bottom:13px;left:18px;right:18px;font:8px var(--mono);letter-spacing:.9px;color:#899687}.stat-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:13px;margin-bottom:30px}.stat-card{display:flex;gap:12px;align-items:center;position:relative;overflow:hidden;padding:15px 17px;min-height:91px;border-radius:11px;border:1px solid #e8e5de;background:#fffefa;box-shadow:0 3px 10px #232a3b04}.stat-icon{width:35px;height:35px;border-radius:10px;display:grid;place-items:center;flex:0 0 auto}.stat-blue{background:#e8ebff;color:var(--blue)}.stat-coral{background:#fff0e9;color:#d67860}.stat-lime{background:#eff5cf;color:#6e812b}.stat-copy{display:grid;gap:2px;min-width:0}.stat-copy>span{font-size:10px;color:#7c8393}.stat-copy>strong{font-family:var(--sans-heading);font-size:24px;line-height:1.15;letter-spacing:-.8px;color:var(--ink)}.stat-copy>small{color:#a0a2ab;font-size:9px}.stat-accent{width:64px;height:64px;border-radius:50%;position:absolute;right:-31px;top:-20px;border:12px solid rgba(70,92,230,.04)}.accent-coral{border-color:#ed826914}.accent-lime{border-color:#b0cb4c1f}.content-grid{display:grid;grid-template-columns:minmax(0,1.55fr) minmax(270px,.85fr);gap:22px;align-items:start}.content-main{min-width:0}.recovery-card{position:relative;overflow:hidden;background:#e6e9fc;border:1px solid #dce0fa;border-radius:14px;padding:23px 23px 20px}.recovery-card:before{content:"";position:absolute;width:240px;height:240px;border-radius:50%;border:1px solid rgba(70,92,230,.085);right:-86px;top:-95px;box-shadow:0 0 0 22px #465ce606,0 0 0 45px #465ce605}.recovery-card-top{display:flex;justify-content:space-between;gap:10px;align-items:flex-start;position:relative}.recovery-card .eyebrow{color:#7883c1}.recovery-card h2{font-family:var(--sans-heading);font-size:29px;letter-spacing:-1.35px;line-height:1.1;margin:10px 0 0;color:#2b365b}.recovery-stamp{display:grid;justify-items:end;gap:5px;z-index:1}.recovery-stamp>span{color:#8c96cc;font:8px var(--mono);letter-spacing:1px}.recovery-stamp>strong{font:11px var(--mono);color:#606ebd}.recovery-stamp>strong span{color:#9ca5db;padding:0 2px}.recovery-stamp>i{margin-top:8px;display:grid;place-items:center;width:38px;height:38px;font-style:normal;border-radius:12px;background:#d5dafc;color:var(--blue)}.recovery-description{color:#727da8;font-size:10.5px;line-height:1.7;max-width:450px;margin:16px 0 20px;position:relative}.journey-track{display:flex;align-items:flex-start;position:relative;margin:0 0 23px}.journey-step{display:grid;justify-items:start;gap:6px;position:relative;flex:0 0 auto;min-width:80px;z-index:1}.journey-marker{display:grid;place-items:center;width:27px;height:27px;border:1px solid #cbd2f8;border-radius:50%;color:#fff;background:#8d9af0}.journey-step.waiting .journey-marker{background:#fffefa;border-color:#b7c0f1;color:#7581d2}.journey-label{color:#3c4775;font-size:9px;font-weight:700;white-space:nowrap}.journey-step small{font-size:8px;color:#8b94c4;white-space:nowrap}.journey-line{height:1px;margin:13px 11px 0;flex:1;background:#c2caf4;min-width:10px}.journey-line.done{background:#8794e8}.journey-line.active-line{border-top:1px dashed #9ba7eb;background:transparent}.recovery-card-footer{display:flex;align-items:center;justify-content:space-between;gap:12px;padding-top:14px;border-top:1px solid rgba(124,137,212,.23);position:relative;z-index:1}.recovery-mini-copy{display:flex;align-items:center;gap:9px;min-width:0}.tiny-pulse{width:7px;height:7px;background:#6b7be7;border-radius:50%;box-shadow:0 0 0 4px #6b7be71f;flex:0 0 auto}.recovery-mini-copy>span:last-child{display:grid;gap:4px}.recovery-mini-copy strong{color:#3f4c7a;font-size:10px}.recovery-mini-copy small{color:#8691c3;font-size:9px}.dark-button{min-height:37px;background:#29324d;color:#fff;border-radius:7px;font-size:9px;padding:0 12px;box-shadow:0 5px 10px #29324d1c}.dark-button:hover:not(:disabled){background:#1f2945;transform:translateY(-1px)}.dark-button svg{color:#d8e985}.recovery-card-number{position:absolute;right:20px;top:20px;font:7px var(--mono);color:#9aa4df;opacity:.6;transform:translateY(-10px)}.section-heading{display:flex;justify-content:space-between;align-items:flex-end;gap:15px;margin-bottom:15px}.section-heading h2{color:var(--ink);font-family:var(--sans-heading);font-weight:700;letter-spacing:-.9px;font-size:20px;margin:5px 0 0}.text-action{display:inline-flex;align-items:center;gap:7px;color:var(--blue);border:0;padding:4px 0;background:transparent;font-size:10px;font-weight:700;white-space:nowrap}.text-action:hover{color:#1d35bb}.appliances-section{margin-top:30px}.appliance-grid{display:grid;grid-template-columns:minmax(0,320px);gap:10px}.appliance-card{position:relative;min-width:0;border-radius:11px;border:1px solid #e7e4dc;background:#fffefa;text-align:left;padding:11px;overflow:hidden;transition:transform .2s,box-shadow .2s,border .2s}.appliance-card:hover{transform:translateY(-2px);border-color:#cbd0fb;box-shadow:0 8px 18px #2f395a12}.appliance-card.appliance-selected{border-color:#d3d8fc;box-shadow:inset 0 0 0 1px #465ce60f}.appliance-card-top{display:flex;justify-content:space-between;gap:5px;align-items:center;position:relative;z-index:2}.appliance-mini-icon{width:28px;height:28px;display:grid;place-items:center;background:#f6e8df;color:#a9664a;border-radius:8px}.appliance-tone-1{background:#e7ecff;color:#5366bb}.appliance-tone-2{background:#e5f0e1;color:#4f8260}.warranty-tag{display:inline-flex;align-items:center;gap:5px;font-size:8px;font-weight:600;white-space:nowrap;padding:5px 7px;border-radius:5px}.warranty-tag>span{width:5px;height:5px;border-radius:50%;background:currentColor}.warranty-tag.active{color:#4e9167;background:#e9f5e8}.warranty-tag.expired{color:#a67a60;background:#fbede4}.appliance-card-art{height:112px;display:grid;place-items:center;margin:1px auto 3px;width:100%;border-radius:8px;background:#f5eee6}.appliance-card-art .appliance-art{width:93px;height:104px}.art-1{background:#edf0fb}.art-2{background:#eaf1e4}.appliance-card-details{display:grid;gap:4px;padding:3px 1px 1px}.appliance-card-details>span{font-size:9px;color:#9b9eaa}.appliance-card-details>strong{font-family:var(--sans-heading);font-size:11px;font-weight:800;letter-spacing:-.2px;color:#424b60;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.appliance-card-details>small{font-size:8px;color:#aaaab0}.appliance-card-arrow{position:absolute;right:11px;bottom:12px;display:grid;place-items:center;color:#b3b8c4;opacity:0;transform:translate(-3px);transition:.18s}.appliance-card:hover .appliance-card-arrow,.appliance-card-selected:hover .appliance-card-arrow{opacity:1;transform:translate(0)}.case-section{margin-top:30px}.case-list{display:grid;gap:8px}.case-row{width:100%;display:flex;align-items:center;gap:12px;min-width:0;text-align:left;padding:12px;background:#fffefa;border:1px solid #e8e5de;border-radius:10px;transition:border .18s,transform .18s}.case-row:hover{border-color:#ccd2fc;transform:translateY(-1px)}.case-row-icon{width:36px;height:36px;border-radius:10px;background:#f9e7de;color:#a96048;flex:0 0 auto;display:grid;place-items:center}.case-row-icon.refrigerator{background:#e8edff;color:#596db9}.case-row-icon.dishwasher{background:#e3f0e4;color:#4c805e}.case-row-main{display:grid;gap:5px;min-width:0;flex:1}.case-row-main>strong{color:#4c556a;font-size:10px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.case-row-main>small{color:#9ea2ad;font-size:8.5px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.case-row-main i{font-style:normal;padding:0 3px;color:#c3c5ca}.status-pill{display:inline-flex;align-items:center;gap:6px;padding:6px 8px;border-radius:6px;font-size:8px;font-weight:700;white-space:nowrap}.status-dot{width:5px;height:5px;border-radius:50%;background:currentColor}.status-pill.green{color:#49805d;background:#e8f4e9}.status-pill.blue{color:#5767c1;background:#eceeff}.status-pill.coral{color:#bb6f59;background:#fff0e8}.status-pill.muted{color:#828895;background:#f1f0ec}.case-row-chevron{color:#b5b9c2;flex:0 0 auto}.activity-empty{display:flex;align-items:center;gap:12px;padding:15px;border-radius:10px;border:1px dashed #dcdad3;background:#fffefa99}.activity-empty-icon{display:grid;place-items:center;width:39px;height:39px;flex:0 0 auto;color:#6d79d4;background:#e9ebff;border-radius:11px}.activity-empty>div:nth-child(2){flex:1;min-width:0}.activity-empty strong{color:#4b566a;font-size:10px}.activity-empty p{color:#9296a3;font-size:9px;line-height:1.55;margin:4px 0 0;max-width:340px}.right-rail{display:grid;gap:14px;min-width:0}.concierge-card{border-radius:14px;border:1px solid #e3e2e0;background:#fffefa;box-shadow:0 5px 20px #252d4208;overflow:hidden;display:flex;flex-direction:column;min-height:500px}.concierge-top{display:flex;align-items:center;gap:10px;padding:17px 16px 13px;border-bottom:1px solid #f0eee8}.concierge-mark{width:35px;height:35px;display:grid;place-items:center;position:relative;background:#e8ebff;border-radius:11px}.concierge-mark .brand-mark{transform:scale(.8) rotate(-6deg)}.concierge-pulse{position:absolute;width:7px;height:7px;bottom:-1px;right:-1px;border:2px solid white;border-radius:50%;background:#55ae78}.concierge-heading{display:grid;gap:5px;min-width:0;flex:1}.concierge-heading>strong{font-size:11px;color:#3f485d}.concierge-heading>span{display:inline-flex;align-items:center;gap:7px;color:#9a9da8;font-size:8px}.concierge-heading .online-dot{width:5px;height:5px;box-shadow:none}.concierge-more{border:0;background:transparent;width:29px;height:29px;color:#9da2af}.concierge-context{background:#f8f8f5;border-bottom:1px solid #efeee8;padding:9px 16px;display:flex;align-items:center;gap:7px;color:#9399a7;font:8px var(--mono);letter-spacing:.6px}.concierge-context>svg{color:var(--blue)}.concierge-context i{color:#d1d1cc;font-style:normal}.chat-transcript{padding:15px 15px 8px;display:flex;flex-direction:column;gap:15px;flex:1;min-height:255px;max-height:350px;overflow-y:auto;scrollbar-width:thin;scrollbar-color:#d6d9e3 transparent}.chat-message{display:flex;gap:8px;align-items:flex-start;max-width:100%}.message-avatar{width:23px;height:23px;border-radius:8px;background:#e8ebff;color:var(--blue);display:grid;place-items:center;flex:0 0 auto;font-size:9px;font-weight:800}.chat-message.user{flex-direction:row-reverse}.chat-message.user .message-avatar{background:#fae5dc;color:#ad694f;border-radius:50%}.message-body{min-width:0;max-width:calc(100% - 33px)}.chat-message.user .message-body{text-align:right}.message-stamp{display:block;color:#a1a4af;font:7.5px var(--mono);letter-spacing:.75px;margin:2px 0 5px}.message-body p{white-space:pre-wrap;overflow-wrap:anywhere;margin:0;padding:10px 11px;color:#687185;background:#f4f4f0;border:1px solid #efeee8;border-radius:3px 10px 10px;font-size:10px;line-height:1.65}.chat-message.user .message-body p{display:inline-block;text-align:left;background:#eceeff;border-color:#e3e6ff;color:#45518a;border-radius:10px 3px 10px 10px}.tool-event-list{display:grid;gap:5px;margin-top:7px;padding:8px 9px;border:1px solid #e6e7f2;border-radius:7px;background:#fbfbff}.tool-event{display:grid;grid-template-columns:6px minmax(0,auto);gap:3px 7px;align-items:center;color:#75809a}.tool-event-dot{width:5px;height:5px;border-radius:50%;background:#55a980;grid-row:span 2}.tool-event-name{font:7.5px var(--mono);color:#5664b9;overflow-wrap:anywhere}.tool-event-summary{grid-column:2;font-size:8px;line-height:1.35;color:#9a9eac}.tool-event-error .tool-event-dot{background:#d97861}.tool-event-error .tool-event-name{color:#bd6c59}.typing-indicator{display:flex;align-items:center;gap:4px;margin-left:31px;color:#a4a8b3}.typing-indicator>span{width:4px;height:4px;border-radius:50%;background:#8791dc;animation:typePulse 1s ease-in-out infinite}.typing-indicator>span:nth-child(2){animation-delay:.15s}.typing-indicator>span:nth-child(3){animation-delay:.3s}.typing-indicator small{margin-left:5px;font-size:9px}@keyframes typePulse{50%{opacity:.25;transform:translateY(-2px)}}.suggestion-row{display:flex;gap:6px;padding:0 14px 12px;overflow-x:auto}.suggestion-row button{display:inline-flex;align-items:center;gap:5px;white-space:nowrap;border:1px solid #e8e7ef;background:#fff;border-radius:6px;color:#6f7890;font-size:8px;padding:7px 8px}.suggestion-row button:hover{color:var(--blue);border-color:#cdd2fc;background:#f7f7ff}.chat-compose{display:flex;align-items:center;gap:8px;margin:0 13px 12px;padding:5px 5px 5px 11px;border:1px solid #dfdfdf;border-radius:9px;background:#fffefa;box-shadow:0 2px 5px #1f273a05}.chat-compose:focus-within{border-color:#bfc7fb;box-shadow:0 0 0 3px #465ce60f}.chat-compose input{border:0;outline:0;width:100%;min-width:0;height:30px;background:transparent;color:#454e62;font-size:10px}.chat-compose input::placeholder{color:#adb0b8}.chat-compose button{display:grid;place-items:center;width:31px;height:31px;border:0;border-radius:7px;background:var(--blue);color:#fff;flex:0 0 auto}.chat-compose button:hover:not(:disabled){background:var(--blue-deep)}.concierge-disclaimer{display:flex;gap:6px;justify-content:center;align-items:flex-start;border-top:1px solid #f0eee9;padding:10px 12px 11px;color:#9ca1ab;font-size:7.5px;line-height:1.5}.concierge-disclaimer svg{flex:0 0 auto;color:#7aa587}.next-up-card{border:1px solid #e8e4dc;border-radius:12px;background:#fffefa;padding:15px 16px 16px}.next-up-heading{display:flex;justify-content:space-between;align-items:center;color:#8c91a0}.next-up-heading>svg{color:#828bd4}.next-up-date{display:block;font-family:var(--sans-heading);font-weight:800;letter-spacing:-.8px;font-size:22px;color:var(--blue);margin:13px 0 4px}.next-up-card h3{color:#3e475b;font-family:var(--sans-heading);font-size:14px;letter-spacing:-.4px;margin:0 0 5px}.next-up-card>p{font-size:9px;line-height:1.6;color:#9298a5;margin:0 0 14px}.next-up-person{display:flex;align-items:center;gap:8px;padding:10px 0;border-top:1px solid #f0eee8}.technician-avatar{width:28px;height:28px;border-radius:50%;display:grid;place-items:center;color:#8b5e53;background:#f8ded5;font-size:10px;font-weight:800;flex:0 0 auto}.next-up-person>span{display:grid;gap:4px;flex:1}.next-up-person strong{font-size:9px;color:#515a6e}.next-up-person small{font-size:8px;color:#9ea2ad}.next-up-check{color:#55a977}.next-up-button{width:100%;min-height:35px;border:1px solid #e1e4fb;border-radius:7px;display:flex;align-items:center;justify-content:space-between;padding:0 11px;background:#f0f1ff;color:var(--blue);font-size:9px;font-weight:700;margin-top:6px}.next-up-button:hover{background:#e4e7ff}.simulate-link{margin-top:10px;border:0;background:transparent;color:#b57863;font-size:8px;display:flex;align-items:center;gap:6px;padding:3px 0}.simulate-link:hover{color:#994d35}.coral-text{color:#d17e64}.trust-card{display:flex;align-items:flex-start;gap:10px;padding:13px;border:1px solid #dfe9d7;border-radius:11px;background:#edf2e7;position:relative;overflow:hidden}.trust-card-icon{display:grid;place-items:center;width:31px;height:31px;flex:0 0 auto;border-radius:9px;background:#dce9d5;color:#5b8050}.trust-card>div:nth-child(2){padding-right:15px}.trust-card strong{color:#536a4c;font-size:9px}.trust-card p{color:#87957c;margin:4px 0 0;font-size:8.5px;line-height:1.6}.trust-card-number{position:absolute;right:9px;top:8px;font:8px var(--mono);color:#b8c7ad}.page-footer{margin-top:30px;padding-top:15px;border-top:1px solid #e7e4dc;display:flex;justify-content:space-between;align-items:center;color:#a4a6ad;font:8px var(--mono);letter-spacing:.25px}.page-footer>span:nth-child(2){display:flex;align-items:center;gap:7px;color:#91968e;font-family:DM Sans,sans-serif;font-size:9px}.page-footer>span:nth-child(2) i{width:5px;height:5px;background:var(--coral);border-radius:50%;display:inline-block}.footer-build{color:#a9a9b0}.compact-intro{align-items:flex-end;gap:20px;margin-bottom:28px}.compact-intro h1{font-size:clamp(38px,4vw,52px)}.compact-intro .primary-button,.compact-intro .secondary-button{margin-bottom:8px}.secondary-button{border-color:#e2dfd7;color:#5a6376;background:#fffefa}.secondary-button:hover{border-color:#cfd4fb;color:var(--blue)}.cases-toolbar{display:flex;justify-content:space-between;align-items:center;gap:15px;margin-bottom:14px}.search-field{display:flex;align-items:center;gap:9px;min-width:250px;max-width:450px;width:100%;border:1px solid #e4e1d9;border-radius:9px;background:#fffefa;padding:0 10px;color:#a2a6b1}.search-field input{min-width:0;flex:1;height:40px;border:0;outline:0;background:transparent;font-size:10px;color:#485166}.search-field kbd{padding:3px 5px;border:1px solid #e6e4dc;border-radius:4px;background:#f8f7f2;font:8px var(--mono);color:#a2a5af}.result-count{color:#9b9eaa;font-size:10px}.empty-cases{padding:55px 25px;text-align:center;background:#fffefab3;border:1px dashed #dddad2;border-radius:15px}.empty-cases-art{width:105px;height:92px;margin:0 auto 20px;border-radius:24px;background:#e9ecff;display:grid;place-items:center;position:relative;transform:rotate(-4deg)}.empty-cases-art .brand-mark{transform:scale(1.3) rotate(-4deg)}.empty-spark{position:absolute;color:var(--coral);font-size:20px}.spark-a{right:5px;top:6px}.spark-b{bottom:5px;left:6px;color:#91aa52;font-size:15px}.empty-cases h2{font-family:var(--sans-heading);letter-spacing:-1px;font-size:25px;margin:8px 0;color:var(--ink)}.empty-cases p{max-width:430px;margin:0 auto 18px;font-size:11px;color:#888e9d;line-height:1.7}.list-page .case-list{gap:9px}.appointment-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:13px}.appointment-card{display:flex;align-items:center;gap:13px;position:relative;background:#fffefa;border:1px solid #e7e4dd;border-radius:12px;padding:15px}.appointment-date{display:grid;justify-items:center;gap:3px;width:52px;padding:8px 0;border-radius:9px;background:#e9ecff;color:var(--blue);flex:0 0 auto}.appointment-date span{font:8px var(--mono);letter-spacing:.7px}.appointment-date strong{font-family:var(--sans-heading);font-size:23px;line-height:1}.appointment-card-copy{display:grid;gap:4px;min-width:0;flex:1}.appointment-card-copy>strong{font-size:10px;color:#4c566a}.appointment-card-copy>span{color:#9b9eaa;font-size:9px}.appointment-card-copy .next-up-person{padding:7px 0 0;margin-top:5px}.slot-pick-button{display:inline-flex;align-items:center;gap:6px;border:1px solid #dfe2fb;background:#f0f1ff;color:var(--blue);border-radius:7px;padding:9px 10px;font-size:9px;font-weight:700;white-space:nowrap}.slot-pick-button:hover{background:#e6e9ff}.inline-note{display:flex;gap:9px;align-items:center;margin-top:18px;border-radius:9px;padding:12px 14px;background:#fff0e9;color:#a96d57;font-size:10px}.inline-note svg{flex:0 0 auto}.handbook-grid{display:grid;grid-template-columns:minmax(0,560px);gap:14px}.handbook-card{padding:22px;border:1px solid #e6e3dc;border-radius:13px;background:#fffefa}.handbook-icon{display:grid;place-items:center;width:43px;height:43px;border-radius:12px;background:#e9ecff;color:var(--blue);margin-bottom:20px}.handbook-card:nth-child(2) .handbook-icon{background:#e8f1e6;color:#5a805e}.handbook-card:nth-child(3) .handbook-icon{background:#fff0e8;color:#bb7056}.handbook-card h3{font-family:var(--sans-heading);color:#3d475d;font-size:17px;letter-spacing:-.5px;margin:7px 0 8px}.handbook-card p{color:#8e94a1;font-size:10px;line-height:1.75;min-height:53px}.safety-banner{display:flex;align-items:center;gap:13px;border-radius:12px;background:#e8f0df;border:1px solid #dae5d1;padding:17px;margin-top:18px}.safety-icon{display:grid;place-items:center;width:43px;height:43px;border-radius:12px;background:#d7e7cc;color:#4b7c4f;flex:0 0 auto}.safety-banner strong{color:#526b4b;font-size:11px}.safety-banner p{color:#899a7e;margin:5px 0 0;font-size:9.5px;line-height:1.65}.modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:30;display:grid;place-items:center;padding:20px;background:#171d2d6b;-webkit-backdrop-filter:blur(5px);backdrop-filter:blur(5px);animation:fadeIn .18s ease-out}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}.modal-card{width:min(100%,520px);max-height:calc(100vh - 40px);overflow-y:auto;position:relative;padding:27px;background:#fffefa;border:1px solid rgba(255,255,255,.5);border-radius:17px;box-shadow:0 25px 80px #1a213538;animation:modalUp .23s ease-out}@keyframes modalUp{0%{opacity:0;transform:translateY(9px) scale(.99)}to{opacity:1;transform:translateY(0) scale(1)}}.modal-wide{width:min(100%,680px)}.modal-close{position:absolute;right:16px;top:16px;z-index:2}.modal-heading{padding-right:30px;margin-bottom:22px}.modal-heading h2{font-family:var(--sans-heading);color:var(--ink);font-size:27px;letter-spacing:-1.2px;line-height:1.15;margin:8px 0 7px}.modal-heading p{color:#858b9b;font-size:10.5px;line-height:1.7;margin:0}.case-form{display:grid;gap:16px}.case-form label{display:grid;gap:8px;color:#596277;font-size:10px;font-weight:700}.case-form select,.case-form textarea{width:100%;border:1px solid #e4e2dc;border-radius:8px;padding:12px;background:#fff;color:#434d62;font-size:11px;outline:0}.case-form select:focus,.case-form textarea:focus{border-color:#bfc7fb;box-shadow:0 0 0 3px #465ce60f}.case-form textarea{resize:vertical;min-height:105px;line-height:1.6}.case-form textarea::placeholder{color:#b0b2b9}.form-help{display:flex;gap:8px;align-items:flex-start;color:#9ba0aa;font-size:8.5px;line-height:1.55}.form-help svg{color:#70a181;flex:0 0 auto}.full-button{width:100%;min-height:44px}.slot-modal-meta{display:flex;align-items:center;gap:10px;padding:11px;border-radius:9px;border:1px solid #e9e8e3;background:#f8f7f2;margin:0 0 20px}.slot-meta-icon{width:31px;height:31px;display:grid;place-items:center;border-radius:8px;background:#e6eaff;color:var(--blue);flex:0 0 auto}.slot-modal-meta>span:nth-child(2){display:grid;gap:4px;min-width:0;flex:1}.slot-modal-meta strong{color:#4c566b;font-size:10px}.slot-modal-meta small{color:#999daa;font-size:8.5px;white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.slot-modal-meta .text-action{font-size:9px}.slot-list-heading{display:flex;justify-content:space-between;color:#a1a4af;font:8px var(--mono);letter-spacing:.8px;margin-bottom:8px}.slot-list{display:grid;gap:7px}.slot-option{display:flex;align-items:center;gap:12px;width:100%;text-align:left;border:1px solid #e8e6df;background:#fffefa;border-radius:10px;padding:10px;transition:border .18s,background .18s}.slot-option:hover{border-color:#c6cdfb;background:#fafaff}.slot-date-block{display:grid;justify-items:center;gap:3px;width:40px;border-radius:8px;background:#eceeff;color:var(--blue);padding:7px 0;flex:0 0 auto}.slot-date-block strong{font-family:var(--sans-heading);font-size:19px;line-height:1}.slot-date-block small{font:8px var(--mono);text-transform:uppercase}.slot-info{display:grid;gap:5px;min-width:0;flex:1}.slot-info strong{font-size:10px;color:#4c566b}.slot-info small{color:#999eaa;font-size:8.5px}.slot-tech{display:flex;align-items:center;gap:7px;min-width:115px}.slot-tech>span:last-child{display:grid;gap:4px}.slot-tech strong{font-size:9px;color:#596176}.slot-tech small{font-size:8px;color:#a1a4ad}.small-tech{width:26px;height:26px;font-size:9px}.slot-arrow{display:grid;place-items:center;color:#a9afc0}.slot-empty{text-align:center;padding:20px;color:#999eaa;font-size:10px;background:#f8f7f3;border-radius:9px}.booking-confirmation{display:flex;flex-direction:column;align-items:center;padding:7px 2px 0;text-align:center}.back-link{align-self:flex-start;display:inline-flex;align-items:center;gap:6px;color:#747f9b;border:0;background:transparent;font-size:9px;padding:0;margin-bottom:15px}.back-arrow{transform:rotate(180deg)}.booking-confirm-icon{width:57px;height:57px;background:#e9ecff;color:var(--blue);border-radius:17px;display:grid;place-items:center;margin:0 auto 14px}.booking-confirmation h3{font-family:var(--sans-heading);font-size:25px;letter-spacing:-1px;margin:6px 0;color:var(--ink)}.booking-confirmation>p{color:#858c9b;font-size:10px;margin:0 0 18px}.confirmation-receipt{display:grid;width:100%;grid-template-columns:repeat(2,minmax(0,1fr));gap:1px;text-align:left;background:#e8e6df;border:1px solid #e8e6df;border-radius:9px;overflow:hidden;margin-bottom:13px}.confirmation-receipt>div{background:#faf9f4;padding:12px;display:grid;gap:5px}.confirmation-receipt span{font:8px var(--mono);color:#9ca1ad;letter-spacing:.5px}.confirmation-receipt strong{font-size:10px;color:#525c70;line-height:1.5}.confirmation-disclaimer{width:100%;display:flex;gap:7px;align-items:flex-start;text-align:left;background:#fff0e7;color:#a87962;padding:10px;border-radius:7px;font-size:8.5px;line-height:1.55;margin-bottom:14px}.confirmation-disclaimer svg{flex:0 0 auto}.cancel-text-button{margin-top:11px;border:0;background:transparent;color:#989da9;font-size:9px;padding:5px}.cancel-text-button:hover{color:#bd6c58}.appliance-modal-list{display:grid;gap:8px}.appliance-modal-row{display:flex;align-items:center;gap:10px;border:1px solid #e8e6df;background:#fffefa;border-radius:10px;padding:11px;text-align:left;min-width:0}.appliance-modal-row:hover,.appliance-modal-row.is-selected{border-color:#cbd1fc;background:#fbfbff}.appliance-modal-icon{display:grid;place-items:center;width:37px;height:37px;border-radius:10px;color:#a4674f;background:#f8e8df;flex:0 0 auto}.appliance-modal-icon.refrigerator{background:#e8edff;color:#5a6dbb}.appliance-modal-icon.dishwasher{background:#e6f1e3;color:#4f805d}.appliance-modal-row>div:nth-child(2){display:grid;gap:5px;min-width:0;flex:1}.appliance-modal-row>div:nth-child(2) strong{font-size:10px;color:#4a5469}.appliance-modal-row>div:nth-child(2) span{font-size:8.5px;color:#9da1ad}.appliance-modal-row>svg{color:#adb1bc;flex:0 0 auto}.modal-footnote{margin-top:15px}.toast{display:flex;gap:10px;align-items:center;position:fixed;bottom:23px;right:23px;z-index:50;max-width:min(440px,calc(100vw - 32px));padding:12px 13px;border:1px solid #e4e2dc;background:#fffefa;box-shadow:0 15px 50px #1c23362e;border-radius:10px;color:#626c80;font-size:10px;line-height:1.5;animation:modalUp .2s ease-out}.toast-icon{display:grid;place-items:center;width:28px;height:28px;border-radius:8px;color:#367956;background:#e5f3e5;flex:0 0 auto}.toast-error .toast-icon{background:#fff0e8;color:#b7654f}.toast-info .toast-icon{background:#e9ecff;color:var(--blue)}.toast>span:nth-child(2){flex:1}.toast>button{border:0;background:transparent;color:#9ba0ab;display:grid;place-items:center;padding:3px}@media(min-width:1600px){.page-wrap,.topbar{padding-left:54px;padding-right:54px}.overview-intro{gap:34px}.hero-art-wrap{min-height:270px}}@media(max-width:1300px){.sidebar{width:230px;flex-basis:230px}.page-wrap,.topbar{padding-left:27px;padding-right:27px}.content-grid{grid-template-columns:minmax(0,1.3fr) minmax(265px,.9fr);gap:16px}.hero-art-wrap{flex-basis:41%}.note-warranty{left:9px;transform:scale(.94);transform-origin:left center}.note-status{right:8px;transform:scale(.94);transform-origin:right center}.appliance-card{padding:9px}.appliance-card-art{height:99px}.appliance-card-art .appliance-art{height:93px}.warranty-tag{font-size:7px;padding:4px 5px}}@media(max-width:1080px){.sidebar{width:215px;flex-basis:215px;padding-left:11px;padding-right:11px}.content-grid{grid-template-columns:minmax(0,1fr)}.right-rail{grid-template-columns:minmax(0,1.2fr) minmax(250px,.8fr);align-items:start}.concierge-card{grid-row:span 2}.hero-art-wrap{flex-basis:40%;min-height:240px}.page-intro h1{font-size:42px}.stat-card{padding:13px}.stat-copy>small{font-size:8px}}@media(max-width:820px){.sidebar{position:fixed;left:0;top:0;bottom:0;min-height:100dvh;width:270px;transform:translate(-103%);transition:transform .24s ease;box-shadow:10px 0 35px #1f273c1f}.sidebar.sidebar-open{transform:translate(0)}.mobile-close{display:grid;margin-left:auto}.mobile-scrim{display:block;position:fixed;top:0;right:0;bottom:0;left:0;z-index:7;background:#1f263647;border:0}.mobile-menu{display:grid;margin-left:-7px}.topbar{height:62px;padding:0 20px}.topbar-left{gap:8px}.page-wrap{padding:26px 20px 20px}.overview-intro{flex-direction:column}.intro-copy{width:100%}.hero-art-wrap{width:100%;max-width:none;min-height:250px;flex-basis:auto}.hero-appliance-stage{top:42px}.stat-grid{gap:8px}.stat-card{align-items:flex-start;flex-direction:column;gap:8px;min-height:116px}.stat-copy>strong{font-size:22px}.stat-copy>small{font-size:8px}.right-rail{grid-template-columns:minmax(0,1fr)}.concierge-card{grid-row:auto}.concierge-card{min-height:470px}.chat-transcript{max-height:300px}.handbook-grid{grid-template-columns:1fr}.handbook-card p{min-height:0}.appointment-grid{grid-template-columns:1fr}.compact-intro{align-items:flex-start}}@media(max-width:560px){.topbar{padding:0 13px}.breadcrumb-muted,.crumb-chevron{display:none}.topbar-right{gap:7px}.connection-pill{font-size:7.5px;gap:6px;padding:7px}.topbar-divider,.date-chip>span:last-child{display:none}.date-chip{margin-left:0}.date-day{width:28px;height:28px}.page-wrap{padding:22px 13px 18px}.page-intro h1{font-size:39px;letter-spacing:-2px}.page-intro p{font-size:11px}.intro-actions{gap:13px;margin-top:19px}.primary-button{min-height:40px;padding:0 12px}.plain-button{font-size:10px}.hero-art-wrap{min-height:230px}.hero-art-circle.circle-one{width:245px;height:245px;left:calc(50% - 122px)}.hero-art-circle.circle-two{width:190px;height:190px;left:calc(50% - 95px)}.hero-appliance-stage{width:137px;height:147px;top:39px}.hero-art-sun{width:70px;height:70px;right:27px;top:35px}.note-warranty{top:96px;transform:scale(.85);left:6px}.note-status{bottom:43px;right:4px;transform:scale(.86)}.hero-art-caption{right:12px;font-size:7px}.hero-art-top,.hero-art-foot{left:13px;right:13px}.stat-grid{grid-template-columns:1fr;gap:8px}.stat-card{flex-direction:row;align-items:center;min-height:73px;padding:11px 13px}.stat-icon{width:33px;height:33px}.stat-copy{grid-template-columns:1fr auto;align-items:center;flex:1;gap:3px 8px}.stat-copy>span{grid-column:1;grid-row:1;font-size:9px}.stat-copy>strong{grid-column:2;grid-row:1 / span 2;font-size:23px}.stat-copy>small{grid-column:1;grid-row:2}.recovery-card{padding:18px 15px 15px}.recovery-card h2{font-size:26px}.recovery-description{font-size:10px}.recovery-stamp>i{width:32px;height:32px}.journey-step{min-width:63px}.journey-line{margin-left:5px;margin-right:5px}.journey-label{font-size:8px}.journey-step small{font-size:7px}.journey-marker{width:24px;height:24px}.recovery-card-footer{align-items:flex-start;flex-direction:column}.dark-button{width:100%}.section-heading h2{font-size:18px}.appliance-grid{grid-template-columns:1fr}.appliance-card{display:grid;grid-template-columns:65px minmax(0,1fr);grid-template-rows:auto 1fr;gap:7px 11px;min-height:122px;padding:10px}.appliance-card-top{display:contents}.appliance-mini-icon{grid-column:1;grid-row:1}.appliance-card-top .warranty-tag{position:absolute;top:11px;right:10px}.appliance-card-art{grid-column:1;grid-row:2;width:65px;height:65px;margin:0}.appliance-card-art .appliance-art{width:49px;height:58px}.appliance-card-details{grid-column:2;grid-row:1 / span 2;align-self:center;padding-right:55px;gap:5px}.appliance-card-details>strong{font-size:12px}.appliance-card-arrow{opacity:1;transform:none;right:11px;bottom:11px}.case-row{gap:8px;padding:10px}.case-row-icon{width:31px;height:31px}.case-row-main>strong{font-size:9.5px}.case-row-main>small{font-size:7.5px}.case-row .status-pill{display:none}.activity-empty{flex-wrap:wrap}.activity-empty>.text-action{margin-left:51px}.page-footer{flex-wrap:wrap;gap:10px}.page-footer>span:nth-child(2){display:none}.compact-intro{flex-direction:column}.compact-intro .primary-button,.compact-intro .secondary-button{margin:0}.cases-toolbar{flex-direction:column;align-items:stretch}.search-field{max-width:none;min-width:0}.result-count{align-self:flex-end}.appointment-card{align-items:flex-start;flex-wrap:wrap}.appointment-card-copy{flex-basis:calc(100% - 70px)}.slot-pick-button{width:100%;justify-content:center}.modal-backdrop{padding:10px}.modal-card{max-height:calc(100vh - 20px);padding:22px 17px 17px;border-radius:14px}.modal-heading h2{font-size:24px}.slot-modal-meta{align-items:flex-start}.slot-modal-meta .text-action{font-size:0}.slot-modal-meta .text-action svg{width:17px;height:17px}.slot-option{gap:8px;flex-wrap:wrap}.slot-info{flex:1}.slot-tech{margin-left:48px;min-width:0;flex:1}.slot-arrow{margin-left:auto}.confirmation-receipt{grid-template-columns:1fr}.appliance-modal-row{flex-wrap:wrap}.appliance-modal-row>div:nth-child(2){flex-basis:calc(100% - 60px)}.appliance-modal-row .warranty-tag{margin-left:47px}.toast{right:10px;bottom:10px}}.active-appointment-panel,.appointment-history-panel,.case-detail-panel{border:1px solid #e5e2da;border-radius:14px;background:#fffefa;padding:20px;margin:0 0 22px;box-shadow:var(--shadow-soft)}.panel-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;margin-bottom:14px}.panel-heading h2{font:800 20px/1.2 var(--sans-heading);letter-spacing:-.5px;color:var(--ink);margin:6px 0 0}.active-appointment-panel>p,.appointment-history-panel>p{color:var(--muted);font-size:12px;line-height:1.7}.saved-appointment{display:flex;gap:15px;align-items:center;padding-top:9px;border-top:1px solid var(--line)}.saved-appointment>div:nth-child(2){flex:1;min-width:0}.saved-appointment h3{margin:0 0 5px;color:var(--ink);font:700 14px var(--sans-heading)}.saved-appointment p{margin:0 0 7px;color:var(--muted);font-size:11px}.appointment-tech-line{display:flex;align-items:center;gap:6px;color:var(--ink-soft);font-size:10px;overflow-wrap:anywhere}.reschedule-banner,.no-appointment-row{display:flex;align-items:center;gap:13px;padding:14px;border-radius:10px;background:#fff2ec;color:#a85b45}.reschedule-banner>div{flex:1;min-width:0}.reschedule-banner strong{font-size:12px}.reschedule-banner p{color:#986e62;font-size:10px;line-height:1.6;margin:5px 0 0}.no-appointment-row{justify-content:space-between;background:#f0f1ff;color:var(--ink-soft);flex-wrap:wrap;font-size:11px}.appointments-section-heading{margin:25px 0 14px}.appointments-section-heading h2{font:750 22px var(--sans-heading);letter-spacing:-.7px;margin:5px 0 0}.appointment-history-panel{margin-top:28px}.history-list{display:grid}.history-event{display:grid;grid-template-columns:34px minmax(0,1fr);gap:11px;padding:14px 0;border-top:1px solid #efede7}.history-event-icon{width:32px;height:32px;border-radius:10px;background:#e7f3e7;color:#407e57;display:grid;place-items:center}.history-event-icon.history-warning{background:#fff0e8;color:#bf6c50}.history-event-title{display:flex;align-items:baseline;justify-content:space-between;gap:12px}.history-event-title strong{color:var(--ink);font-size:12px;text-transform:capitalize}.history-event-title span{color:#9a9eaa;font:9px var(--mono);text-align:right}.history-event p{margin:5px 0;font-size:10px;line-height:1.6;color:var(--ink-soft);overflow-wrap:anywhere}.history-event small{display:block;margin-top:4px;color:#8d92a0;font-size:9px;line-height:1.5;overflow-wrap:anywhere}.history-note{display:flex;align-items:flex-start;gap:8px;padding:10px 11px;margin-top:10px;border:1px solid #e2e5fb;border-radius:8px;background:#f5f6ff;color:#6670a6;font-size:10px;line-height:1.6}.history-note svg{flex:0 0 auto}.history-disclaimer{margin-top:14px;padding-top:12px;border-top:1px solid #efede7;color:#a1a3ac;font-size:9px}.case-detail-panel{margin-top:18px}.case-detail-issue{color:var(--ink-soft);line-height:1.65;font-size:12px;padding-bottom:13px;border-bottom:1px solid var(--line)}.case-detail-grid,.appliance-detail-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:13px;margin:15px 0}.case-detail-grid>div,.appliance-detail-grid>div{display:grid;gap:5px;min-width:0}.case-detail-grid small,.appliance-detail-grid small{color:#999eaa;font-size:9px}.case-detail-grid strong,.appliance-detail-grid strong{color:var(--ink);font-size:11px;line-height:1.45;overflow-wrap:anywhere}.case-timeline{margin-top:18px}.case-timeline h3{font:750 14px var(--sans-heading);margin:0 0 13px}.case-timeline-row{display:grid;grid-template-columns:12px minmax(0,1fr);gap:9px;padding-bottom:14px}.timeline-dot{width:8px;height:8px;margin:4px 0 0 2px;border-radius:50%;background:#55a174;box-shadow:0 0 0 3px #e3f2e5}.timeline-dot.warning{background:#d7795e;box-shadow:0 0 0 3px #fff0e8}.timeline-dot.pending{background:#8791db;box-shadow:0 0 0 3px #eeefff}.case-timeline-row strong{font-size:10px;color:var(--ink)}.case-timeline-row p{margin:4px 0;color:var(--muted);font-size:10px;line-height:1.55}.case-timeline-row small{color:#a4a6ae;font-size:9px}.case-detail-actions,.appliance-modal-actions{display:flex;align-items:center;flex-wrap:wrap;gap:9px;padding-top:13px;border-top:1px solid var(--line)}.symptom-card{min-height:200px}.symptom-card p{min-height:35px}.appliance-detail-grid{background:#f8f7f2;border:1px solid #efede7;border-radius:10px;padding:14px;margin-top:16px}.warranty-result{display:grid;gap:5px;padding:12px;background:#f0f6ec;border:1px solid #deecd6;border-radius:9px;margin-top:12px;color:#457455;font-size:10px}.warranty-result strong{font-size:11px}.warranty-result small{line-height:1.5;color:#78927a}.profile-settings-form{display:grid;gap:13px}.profile-settings-form>label:not(.preference-toggle){display:grid;gap:6px;color:var(--ink-soft);font-size:11px;font-weight:700}.profile-settings-form input:not([type=checkbox]){width:100%;min-height:40px;border:1px solid #e4e2dc;border-radius:8px;padding:9px 11px;color:var(--ink);background:#fff}.preference-toggle{display:flex;align-items:center;justify-content:space-between;gap:13px;padding:12px 0;border-top:1px solid #efede7}.preference-toggle span{display:grid;gap:4px}.preference-toggle strong{font-size:11px;color:var(--ink)}.preference-toggle small{color:var(--muted);font-size:9px;line-height:1.5}.preference-toggle input{width:17px;height:17px;accent-color:var(--blue)}.notification-list{display:grid;gap:12px;margin-bottom:18px}.notification-item{display:grid;grid-template-columns:34px minmax(0,1fr);gap:11px;padding:12px;background:#f8f7f2;border:1px solid #efede7;border-radius:10px}.notification-item-icon{width:32px;height:32px;display:grid;place-items:center;border-radius:9px;background:#e9ecff;color:var(--blue)}.notification-item strong{color:var(--ink);font-size:11px}.notification-item p{color:var(--muted);font-size:10px;line-height:1.6;margin:5px 0 0}.notification-item small{display:block;color:#7f8797;font-size:9px;margin-top:6px;line-height:1.5}.full-button{width:100%;justify-content:center}@media(max-width:720px){.saved-appointment{align-items:flex-start;flex-wrap:wrap}.saved-appointment>.text-action{margin-left:49px}.reschedule-banner{align-items:flex-start;flex-wrap:wrap}.reschedule-banner>.primary-button{margin-left:32px}.history-event-title{align-items:flex-start;flex-direction:column;gap:4px}.case-detail-grid,.appliance-detail-grid{grid-template-columns:1fr}}.symptom-card-active{border-color:#93b6a5!important;box-shadow:0 0 0 2px #70a38e1f,var(--shadow-soft)}.symptom-card .text-action:disabled{opacity:.58;cursor:wait}.handbook-result-panel{background:#fffefa;border:1px solid #e4e2da;border-radius:16px;padding:22px;margin:22px 0;box-shadow:var(--shadow-soft)}.handbook-result-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:15px}.handbook-result-heading h2{color:var(--ink);font:800 22px/1.3 var(--sans-heading);letter-spacing:-.6px;margin:7px 0 0}.handbook-loading-copy,.handbook-assessment{color:var(--muted);font-size:12px;line-height:1.7;margin:13px 0}.handbook-steps{list-style:none;display:grid;gap:0;padding:0;margin:15px 0 19px;counter-reset:guide}.handbook-steps li{display:grid;grid-template-columns:35px minmax(0,1fr);gap:12px;padding:13px 0;border-top:1px solid #efede7}.handbook-steps li>span{width:31px;height:31px;display:grid;place-items:center;border-radius:9px;background:#edf4ec;color:#477e5b;font:700 10px var(--mono)}.handbook-steps li p{color:var(--ink-soft);font-size:12px;line-height:1.75;margin:1px 0 0}.handbook-safety-note{display:flex;align-items:flex-start;gap:11px;border:1px solid #f0d7cb;background:#fff5ef;border-radius:11px;padding:14px;color:#a65e47}.handbook-safety-note>svg{flex:0 0 auto;margin-top:1px}.handbook-safety-note strong{display:block;font-size:11px}.handbook-safety-note p{margin:5px 0 0;color:#875f51;font-size:11px;line-height:1.7}.handbook-result-actions{display:flex;flex-wrap:wrap;gap:10px;padding-top:16px}@media(max-width:720px){.handbook-result-panel{padding:16px}.handbook-result-heading h2{font-size:19px}.handbook-result-actions>button{width:100%;justify-content:center}}.persistent-case-activity,.case-linked-history{margin-top:18px;padding:16px;border:1px solid #e8e5de;border-radius:12px;background:#fcfbf7}.activity-panel-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:10px}.activity-panel-heading h3{margin:5px 0 0;color:var(--ink);font:750 15px/1.3 var(--sans-heading);letter-spacing:-.3px}.activity-empty-note{margin:0;color:var(--muted);font-size:11px;line-height:1.65}.saved-activity-list{display:grid}.saved-activity-row{display:grid;grid-template-columns:12px minmax(0,1fr);gap:10px;padding:12px 0;border-top:1px solid #efede7}.saved-activity-row>.timeline-dot{margin-top:5px}.saved-activity-row p{margin:5px 0;color:var(--ink-soft);font-size:10px;line-height:1.6;overflow-wrap:anywhere}.saved-activity-row small{display:block;color:#8e94a0;font-size:9px;line-height:1.5;margin-top:4px;overflow-wrap:anywhere}.saved-activity-title{display:flex;justify-content:space-between;gap:10px;align-items:baseline}.saved-activity-title strong{color:var(--ink);font-size:10px;text-transform:capitalize}.saved-activity-title small{text-align:right;flex:0 0 auto;margin:0}.case-action-hint{color:#9a796c;font-size:9px;line-height:1.5}.case-closed-note{display:inline-flex;align-items:center;gap:6px;color:#4f8861;font-size:10px}@media(max-width:720px){.persistent-case-activity,.case-linked-history{padding:12px}.activity-panel-heading{align-items:flex-start}.activity-panel-heading .secondary-button{padding:8px 9px;font-size:10px}.saved-activity-title{align-items:flex-start;flex-direction:column;gap:3px}.saved-activity-title small{text-align:left}.case-detail-actions{align-items:stretch}.case-detail-actions>button{justify-content:center}}.appointment-planner-tools{display:grid;grid-template-columns:minmax(210px,.85fr) minmax(290px,1.15fr);gap:14px;margin:0 0 20px;padding:16px;border:1px solid #e5e2da;border-radius:13px;background:#fcfbf7}.appointment-case-select,.appointment-date-filter{display:grid;gap:7px;min-width:0}.appointment-case-select label,.appointment-date-filter label{color:var(--ink-soft);font-size:10px;font-weight:800}.appointment-case-select select,.appointment-date-filter input{width:100%;min-width:0;min-height:39px;padding:8px 10px;border:1px solid #e2dfd6;border-radius:8px;background:#fffefa;color:var(--ink);font:11px var(--sans-body, sans-serif)}.appointment-date-filter-controls{display:flex;align-items:center;gap:8px;min-width:0}.appointment-date-filter-controls input{flex:1 1 150px}.appointment-date-filter-controls .primary-button{min-height:39px;padding:9px 12px;white-space:nowrap}.date-clear-button{min-height:39px;padding:8px 10px;border:1px solid #e2dfd6;border-radius:8px;background:#fffefa;color:var(--ink-soft);font-size:10px;font-weight:750}.date-clear-button:disabled{opacity:.45;cursor:not-allowed}@media(max-width:720px){.appointment-planner-tools{grid-template-columns:1fr;padding:12px}.appointment-date-filter-controls{flex-wrap:wrap}.appointment-date-filter-controls input{flex-basis:100%}.appointment-date-filter-controls .primary-button,.appointment-date-filter-controls .date-clear-button{flex:1;justify-content:center}}.warranty-tag.soon{color:#9b6e24;background:#fff2d8}.warranty-tag.unknown{color:#777d8e;background:#eeeff3}.appliance-management-page{padding-bottom:20px}.appliance-management-grid{display:grid;grid-template-columns:minmax(280px,.9fr) minmax(0,1.1fr);gap:18px;align-items:stretch}.appliance-record-card,.warranty-advice-card{min-width:0;border:1px solid #e7e4dc;border-radius:15px;background:#fffefa;box-shadow:var(--shadow-soft)}.appliance-record-card{padding:19px}.appliance-record-top{display:flex;align-items:center;gap:9px;flex-wrap:wrap}.appliance-record-top>.eyebrow{flex:1 1 130px}.appliance-record-art{display:grid;place-items:center;min-height:158px;margin:9px 0 2px;border-radius:12px;background:#f8f7f1}.appliance-record-art .appliance-art{max-height:145px;width:auto}.appliance-record-card>h2{font:800 21px/1.25 var(--sans-heading);letter-spacing:-.6px;color:var(--ink);margin:10px 0 5px}.appliance-record-card>p{margin:0;font-size:10px;color:var(--muted)}.appliance-management-details{margin-bottom:0}.appliance-record-actions{display:flex;flex-wrap:wrap;gap:9px;padding-top:15px;margin-top:15px;border-top:1px solid var(--line)}.appliance-record-actions>button{flex:1 1 auto;justify-content:center}.warranty-advice-card{padding:21px}.warranty-advice-active{background:#fbfdf8;border-color:#dce9d5}.warranty-advice-soon{background:#fffaf0;border-color:#efdfb9}.warranty-advice-expired{background:#fffaf7;border-color:#eed9ce}.warranty-advice-unknown{background:#fbfbfd;border-color:#e0e2ea}.warranty-advice-kicker{display:flex;gap:10px;align-items:center;margin-bottom:18px}.warranty-advice-kicker>span{width:38px;height:38px;display:grid;place-items:center;border-radius:11px;color:#5b865b;background:#e6f0df;flex:0 0 auto}.warranty-advice-soon .warranty-advice-kicker>span{color:#9b6e24;background:#fff0ce}.warranty-advice-expired .warranty-advice-kicker>span{color:#a16c55;background:#fae8df}.warranty-advice-unknown .warranty-advice-kicker>span{color:#737b91;background:#eeeff5}.warranty-advice-kicker>div{display:grid;gap:5px;min-width:0}.warranty-advice-kicker small{color:#8a91a0;font-size:9px;line-height:1.4;overflow-wrap:anywhere}.warranty-advice-card h2{margin:0 0 9px;color:var(--ink);font:800 clamp(20px,2.4vw,28px)/1.17 var(--sans-heading);letter-spacing:-.9px}.warranty-advice-card h3{margin:0 0 8px;color:var(--ink);font:800 17px/1.25 var(--sans-heading);letter-spacing:-.4px}.warranty-advice-card>p{margin:0;color:#737b8d;font-size:11px;line-height:1.75}.warranty-checklist{display:grid;gap:12px;margin-top:21px;padding:15px;border-radius:11px;border:1px solid rgba(132,143,130,.17);background:#ffffffb3}.warranty-checklist>strong{margin-bottom:1px;font-size:11px;color:var(--ink)}.warranty-checklist>div{display:flex;align-items:flex-start;gap:8px;color:#70798b;font-size:10px;line-height:1.55}.warranty-checklist svg{flex:0 0 auto;color:#69966c;margin-top:1px}.warranty-advice-actions{display:flex;align-items:center;flex-wrap:wrap;gap:12px;margin-top:17px}.warranty-advice-actions .text-action{min-height:37px}.warranty-demo-disclaimer{display:flex;align-items:flex-start;gap:7px;margin-top:18px;padding-top:13px;border-top:1px solid rgba(130,135,145,.16);color:#9a9eaa;font-size:9px;line-height:1.6}.warranty-demo-disclaimer svg{flex:0 0 auto;margin-top:1px}.warranty-advice-modal{box-shadow:none;margin-top:15px;padding:15px}.warranty-advice-modal .warranty-advice-kicker{margin-bottom:12px}.warranty-advice-modal .warranty-advice-kicker>span{width:32px;height:32px}.warranty-advice-modal .warranty-advice-kicker .eyebrow{font-size:8px}.warranty-advice-modal .warranty-advice-kicker small{font-size:9px}.warranty-advice-modal>p{font-size:10px}.warranty-next-steps{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-top:20px;padding:20px;border:1px solid #e7e4dc;border-radius:14px;background:#f7f6f0}.warranty-next-steps h2{margin:8px 0 6px;font:800 20px/1.25 var(--sans-heading);letter-spacing:-.5px;color:var(--ink)}.warranty-next-steps p{max-width:550px;margin:0;color:#848b99;font-size:10px;line-height:1.65}.warranty-next-step-actions{display:flex;flex-wrap:wrap;gap:8px;flex:0 0 auto}@media(max-width:880px){.appliance-management-grid{grid-template-columns:minmax(0,1fr)}.appliance-record-card{display:grid;grid-template-columns:minmax(0,1fr)}.warranty-next-steps{align-items:flex-start;flex-direction:column}}@media(max-width:540px){.appliance-record-card,.warranty-advice-card{padding:15px}.appliance-record-actions>button,.warranty-advice-actions>button,.warranty-next-step-actions>button{width:100%;justify-content:center}.warranty-next-steps{padding:15px}.warranty-advice-card h2{font-size:22px}}.notification-button>.notification-count{position:absolute;top:-5px;right:-5px;width:auto;min-width:17px;height:17px;padding:0 4px;border:1px solid #fffefa;border-radius:999px;display:grid;place-items:center;background:var(--coral);color:#fff;font:700 9px var(--mono);line-height:1}.notification-modal-toolbar{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:10px;margin:0 0 14px;padding-bottom:12px;border-bottom:1px solid var(--line)}.notification-modal-toolbar>div{display:grid;gap:4px}.notification-modal-toolbar strong{color:var(--ink);font:700 12px var(--sans-heading)}.notification-modal-toolbar span{color:var(--muted);font-size:9px}.notification-modal-toolbar .text-action{font-size:10px}.notification-item.notification-unread{border-color:#d8ddff;background:#fbfbff;box-shadow:inset 3px 0 0 var(--blue)}.notification-item.notification-read{opacity:.84}.notification-tone-warning .notification-item-icon{background:#fff0e8;color:#b96f56}.notification-tone-reminder .notification-item-icon{background:#e5f3e7;color:#367b55}.notification-tone-info .notification-item-icon{background:#e9ecff;color:var(--blue)}.notification-item-content{min-width:0}.notification-item-heading{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:7px}.notification-state{border-radius:999px;padding:3px 7px;font:8px var(--mono);letter-spacing:.2px}.notification-state.is-unread{color:var(--blue);background:#e9ecff}.notification-state.is-read{color:#858b99;background:#eeede8}.notification-item-actions{display:flex;align-items:center;flex-wrap:wrap;gap:13px;margin-top:9px}.notification-item-actions .text-action{font-size:9px}.notification-mark-read{border:0;padding:3px 0;background:transparent;color:#858b99;font-size:9px}.notification-mark-read:hover{color:var(--blue)}.notification-empty-state{display:grid;justify-items:center;text-align:center;gap:9px;padding:26px 18px;border:1px dashed #deded8;border-radius:12px;background:#fbfaf6}.notification-empty-state>span{display:grid;place-items:center;width:43px;height:43px;border-radius:13px;background:#e5f3e7;color:#367b55}.notification-empty-state>strong{font:700 14px var(--sans-heading);color:var(--ink)}.notification-empty-state p{max-width:340px;margin:0;color:var(--muted);font-size:10px;line-height:1.65}.notification-empty-state .secondary-button{margin-top:5px}.notification-disclaimer{display:flex;align-items:flex-start;gap:8px;padding:10px 11px;margin:0 0 13px;border-radius:8px;background:#f3f2ed;color:#838998;font-size:9px;line-height:1.6}.notification-disclaimer svg{flex:0 0 auto;margin-top:1px}@media(max-width:560px){.notification-modal-toolbar{align-items:flex-start}.notification-modal-toolbar .text-action{width:100%}.notification-item{grid-template-columns:30px minmax(0,1fr);gap:9px;padding:10px}.notification-item-icon{width:29px;height:29px}.notification-item-heading{align-items:flex-start}.notification-item-heading strong{max-width:100%;line-height:1.45}}
